Book Description

Excerpt from Metrics and Techniques to Measure Microcomputer Productivity The role of information processing has changed with the introduction of the microcomputer into the workplace. The microcomputer has become a tool that often enables the user to directly control information processing-needs without the assistance of the professional adp staff. The relative 'low cost of microcomputers, their adaptability to various applications, and the availability of software which is useful to non - computer professionals has resulted in the proliferation and use of microcomputers in the office environment. While there is general agreement that microcomputers do increase office productivity, there is little hard, quantifiable data to actually support this claim. Many companies have published reports of substantial improvements to productivity, but few have attempted to actually measure the changes, and fewer still have achieved any reliable measurements By and large, the published reports have drawn the conclusion of productivity gains based on the perception of the managers and workers in the affected office environments. The use of microcomputers by professional and clerical staffs overlap but are functionally different. The clerical staff primarily utilizes word processing which can be measured at the individual level (e.g. Number of words in within a specific period). It appears, however, that the primary benefits to the professional staff are not in speeding up the information flow, but in improving the depth of analysis and understanding of the available information. Therefore, professional staff productivity should be measured in terms of the information handled and processed. Through spread sheet analysis and accounting and financial systems, the professional can better understand the significance of theinformation and thus, can make more informed decisions which result in improved performance of the entire organization. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.